Terms & Conditions
Rock Over Climbing Terms & Conditions
Booking Terms and Conditions T&C's
- Full payment will be taken at time of booking
- You must adhere to the centre rules of use, and at any time Rock Over Climbing reserves the right to refuse entry, stop a session or ask an individual to stop climbing.
- Cancellations or changes to the group size requires 48 hours notice. Any changes made within the 48 hour period, will still require payment in full for the original group size that was booked.
- If a booking is cancelled due to unforeseen medical reason, provided appropriate professional medical documentation can be provided within 14 days for the missed activity, the booking, at Rock Over Climbing’s discretion, may be moved to another date.
- Invoices must be paid within 30 days of the invoice date.
- Should, for any reason, Rock Over Climbing cancel your session, we will endeavour to rearrange the session at a mutually suitable time. If rearrangement is not possible, any monies already paid will be refunded.
- Groups are taught on a ratio of 1:8. If you require a smaller ratio, extra instructors can be purchased. Rates for extra instructors must be arranged at the time of booking.
- While on a session, the instructor is responsible for the group. They reserve the right to remove an individual or stop a session, should the behaviour of that individual or group be infringing on the safety of themselves or others. No discounts will be made for sessions ended early due to disruptive behaviour.
- Sessions must start and end on time. If a group is late, the session will not be run over to accommodate this. This is because we usually have sessions running back-to-back. We advise arriving 15 minutes early in order to change, use the toilets etc.
ROCOF003 Offer - T&C's
This offer is valid for a one off family induction only, and to non registered users only. The offer runs from 26/07/10 - 1/09/10. To take up this offer, your free family induction must be booked in advance. The induction sessions are run on Monday, Wednesday and Friday's 1200-1500. It is essential they are booked in advance as there are limited places. This offer is not open to group bookings. each family is only entitled to one free family induction.
Autumn Pass - September, October, November 2010 -T&C's
This pass is only available to life time members who have paid their £5 registration fee. There are only 100 passes available for sale. These passes are for Adult members only. The are valid for the months of September, October and November 2010. The holder of a Autumn Pass has the option of purchasing an extra 1one month pass for December at the equilivent rate of £30. It also entitles the holder to 20% of any courses run by Rock Over Climbing, except private and performance coaching. It also entitles the holder to a 15% discount in the shop which opens on the 9th October, but this does not included books or DVD's. The holder will also be entitled to 20 free brews during the period of the pass. This pass does not entitle the holder to entry to any event or competition hosted by Rock Over Climbing.
