Climbing Shop
Rock Over Climbing - The Climbers & Boulderers Shop
Our local designer Tom Lloyd, has worked very hard on our new range of Rock Over Climbing Hoodies and T-Shirts. We have a wide range of designs and colours, in Ladies and Mens t-shirts and Hoodies. Tom has done some amazing work, each design is unique, and many hours of love, care and attention has gone into each design and product. Your best bet is to pop in and have a look or call us to find out what we have in stock and what is new. The other amazing thing is the price, we have decided to offer monster value, with each Hoodie going for £15 and each T-Shirt £9.
We are also a stockist of Maverick Slacklines. Designed by slackliners, for slackliners, Maverick Slacklines are a high quality, low-cost line suitable for all abilities. Easy to set-up, easy to use, and easy to take down - and only £49 for a 15m line! (This is the line of choice for ROC Slackers, used by staff and customers!)
We pride ourselves on being the only independant climbing shop in Manchester. We aim to supply the climber and boulderer with what they require at a reasonable price. At our climbing wall we are renowned for our friendly, sociable, welcoming and knowlegable approach, we also put this into our shop. We will happily spend time making sure you get the right product whether it be the correct fit shoe or right colour beanie.
Climbing Wall & Internet Shop
You can call us up and order direct, items you see on our website, but we always recommend that you come into the shop and try on your shoes. You may be one of the lucky ones who knows exactly what they want, if so call us up or drop us an email and we can take orders and dispatch to you.
We can find it!
If we don't have what you are looking for call or email us as we will try and source it for you at a good price. We currently deal with Evolve, DMM, Metolius, Scarpa, Boreal, Prana, Climb On.
We sell: Climbing Shoes, Bouldering Pads, T-Shirts, Hoodies, Beanies, Jeans, Shorts, Climbing Trousers, Chalk Bags, Chalk Buckets, Chalk, Brushes, Guide Books, DVD's and hand repair cream
Climbing Shoe Fitting
First the questions:
When seeking a new climbing shoe, you need to ask yourself 'What type of climbing do I do & What type of climber am I?'
Person A = Hard Bouldering, Hard Sport Climbing and Elite Trad Climbing = Technical Shoes
Person B = Hard Trad Climbing, Mid Grade Bouldering and Sport Climbing = Semi Technical Fit
Person C = All purpose Trad Climbing, Sun Rock Sport Climbers and Circuit Bouldering = Traditional Fit
Person D = Beginners or people who only climb a few times a year = Entry level
Initial Impressions:
A climbing shoe should be a comfortable but snug fit. It should not be crippling or cause pain at any one point.
All climbing shoes that are a snug and comfortable fit, will mould, shape and stretch a bit to the shape of the foot, producing a personlised fit. The length of time and to what extent varies on the shoe construction and amount worn. However if you start out with pressure points against the foot and painful parts, these will usually not improve.
Despite what you think and want!:
You need to find a shoe that fits your shape of foot, even if in your heart of hearts you want a particular make and model, if it is not right for your foot it never will be.
Different makes and models fit different types of feet better and it is a matter of finding that comfortable and snug fit, in a shoe that is as close to the type you want.
Shipping & Shipping Terms and Conditions
Standard Shipping:
We ship most goods with Royal Mail 1st Class, these will arrive between 1-3 working days (although usually next day). We do not deliver on weekends or Bank Holidays.
Occasionally some large, heavy or unusually shaped parcels may be liable for higher carriage fees – mainly to the highlands and islands of the UK. If this is the case with your order we will contact you before sending the order.
PLEASE use an alternative or work address for delivery if you are not at home during normal work hours, and also give us a telephone number you can be contacted on between 9am and 5pm.
We endeavour to dispatch all orders received by 12 noon on the same day, subject to stock availability.
In the unlikely event that we cannot ship your order within 36 hours we will contact you via e-mail with an expected delivery date.
If we have to redirect your parcel to a different address once it has been despatched, you will be charged the additional postage fee.
Royal Mail deliveries will arrive with your normal post and would be held at your local Post Office for collection if undeliverable; your postman will leave a card if this is the case.
Urgent/Special Deliveries:
If you require a guaranteed delivery time or an urgent delivery then please call us prior to placing the order and we can advise you of the slightly higher postage fee.
What to do if your shipment is late:
E-mail us at: info@rockoverclimbing.com or call us on 0161 288 1218
Returns & Exchanges
In the event that your purchase is the not suitable, please return it to us unused with the original packaging and labels, within 15 days, for a replacement or refund of the cost of the returned items (not including shipping costs.)
- If you are returning items for a refund or are returning faulty goods, please call us on 01612881218 or email us on info@rockoverclimbing.com first.
- If you are sending your goods back for a replacement, please contact us first as you will be asked to pay the replacement postage & packaging fee.
We recommend that you use registered post or a guaranteed delivery service for all returns. All refunds will be given as soon as possible, taking into account the original method of payment.
Please note that we do not accept the return of Books, CD's, DVD's or Videos. All climbing equipment must be in its original packaging. Ropes must not be uncoiled.
If replacement items need to be sent out they will incur a shipping charge relevant to your delivery address. If you are in the UK please pay for the postage before sending goods back. If you are outside the UK please contact with details before returning goods.
In accordance with the European Directive on distance selling you do have the right to cancel you order from within 7 days of receipt and return it to us unused. You will have have to pay the return shipping. We believe that this directive is fully covered in our 15 day guarantee.
Guarantees:
In the event that your purchase is the not suitable, please return it to us unused with the original packaging and labels, within 15 days, for a replacement or refund. Refunds for unwanted goods will NOT be inclusive of any postal fees incurred.
Receipts and Bills:
You will receive a confirmation e-mail of your order when it is submitted stating the total amount including shipping charges. You will receive a receipt of purchase with the goods when they are delivered. Any mistakes in billing or receipts will corrected as soon as possible.
Complaints & Faulty Goods:
We will provide the option of a full refund, within a reasonable time, if the goods turn out to be faulty or different from those the consumer ordered. We will give all refunds as soon as possible, and at the latest within 30 days of agreeing to give the refund, taking into account the original method of payment.
All complaints will be dealt with fairly, confidentially and speedily. We will acknowledge the complaint within 5 working days and provide a likely time scale for resolving the dispute. We will keep you informed of what action we are taking.
